Frequently Asked Questions

Do you sell to the public or just the trade?

Yes – NOTWOOD products are available to everybody, please click here to find your nearest stockist.

I don’t need to dig a hole for the steel posts – is that right?

Yes – The NOTWOOD system uses a revolutionary new plate system which eliminates the need for digging and concreting.

Please click here for installation guide.

Does my retaining wall require engineering?

Most likely not, however please check with your local council for clarification.

NOTWOOD products are designed for a maximum retaining wall height of 750mm (5 sleepers high).

Typically, any retaining wall over 1m in height will require engineering and council approval. Please note that this changes between councils and states so check with your local council for clarification.

Please can you explain the difference between an I beam and a C channel?

Sure – the C channel is for the start and finish of the wall (and for creating corners) and the I beam is for the continuation of the sleeper wall (i.e. it connects each sleeper bay).

I Beams can also be known as H beams, UB (Universal Beam), joiners etc.
C Channels can also be known as end pieces, PFC, U piece etc.

What are the dimensions of your sleepers?

All of our sleepers are;

1000  (L) x 150 (H) x 50 (D) mm

Do your products come with a warranty?

Yes, we offer a 5-Year Product Warranty for the Concrete Sleepers only. Please click here for more info on our Warranty.

How heavy are Notwood Sleepers?

Very light for concrete sleepers!

All our concrete sleepers weight 18kg each.

How much are Notwood products?

Please contact your nearest stockist for pricing.

How strong are Notwood sleepers?

Exceptionally strong.

All our concrete sleepers are manufactured with 40 MPa concrete and contain 2 x N8mm reinforcement bars inside.

Can I get my order delivered?

Please contact your nearest stockist for delivery options.

Can the sleepers be cut?

Yes – the sleepers can be cut (however this does void your warranty).

What are Galvanised Steel posts?

Galvanised steel is easier to work with because you can put it straight into the ground. There is no need to paint or treat it, unlike Primed steel. As it’s hot dipped galvanised, it will last a long time before rusting occurs.

I don’t have time to install my retaining wall, can you recommend an installer?

Sure, please contact your nearest stockist for professional installers in your area.

Do I have to use Notwood Steel posts?

Yes, NOTWOOD has been designed as a retaining wall system and all components play a part in this system. Please click here to see how the NOTWOOD system works.

Can I pick up my order?

Yes, NOTWOOD products are lightweight and easily transported.
You can pick up your order from your nearest stockist and take it home in your car that day.

Where can I see a display of Notwood products?

We have displays in multiple locations, please click here to find your nearest display location.

Didn’t find what you were looking for?

Get in touch!

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